Books purchased from the printer are printed as they are ordered. Because of the production expense of the `print on demand` method of manufacturing, the
printer cannot cancel orders, accept returns or provide refunds on these products, where the purchaser has placed an order by mistake, ordered the wrong
book, or ordered the wrong quantity. For this reason, we recommend you carefully check your order for accuracy before confirming your purchase, and
select the shipping method that meets your needs. If you receive a book that is damaged in some way (missing, torn, or loose pages etc) the printer will be happy to provide a replacement copy. Please go the
printers website then login and click on the relevant order number, then select `I have a problem with the quality of my order` from the drop-down menu and
follow the instructions. Click here to go to the website :
www.Lulu.com The printers are : Lulu Inc, 860 Aviation Parkway, Suite 300, Morrisville, NC 27560, USA